Natural gas service in Denver is our specialty and we have been doing it for over 38 years.
With 38 years of experience, we recommend leaving the pilot light on all year. Some gas logs will have periodic pilot outage caused by wind, a weak pilot or gas pressure fluctuations. Having said that, it is important to know that turning the control knob 90 degrees clockwise, back to the pilot position will turn off gas logs.
Natural gas logs should be operated with the glass doors in an fully open position. Similarly, we recommend leaving the glass doors open for 20-30 minutes after shutting the main burner off to cool off the controls.
To turn the unit on, just simply flip the switch which is on the surround or a wall switch.
Turning the switch should ignite the main burner, turning on your unit. Then the pilot light should remain on throughout the year on standing pilot units.
Natural Gas Service Denver | Gas Inserts & Free Standing Stoves
Two main switches control the fan. Firstly, is a heat sensitive switch. Allowing the fan to start once the fireplace has heated up. This helps circulate warm air from the unit.
Because of the switch, the fan keeps running even after the main burner is off. This allows warm air to circulate until reaching a certain temperature.
Secondly, is an on/off rheostat switch controlling the speed of the fan. Often times, many people set this switch in a lower position allowing conversation or other entertainment without the high-speed fan noise.
Some fans have only an on and off switch. These fans need to be manually turned on or off, and only run at one speed, which is usually high.
It is important to clean the glass as often as necessary. Particularly after adding new ember material. Glass may need cleaning several times each season depending on usage.
Film deposits will end up on the inside of the glass. To fix this, simply use a glass cleaner designed for fire place glass.
Note: It is best to leave natural gas services to the professionals. Most of all, do not handle or attempt to clean the glass when it is hot.
Reach out to us here with any questions.