Very Limited liability for Recommendations
Retailers in every industry only want the best for their customers because satisfied customers are repeat customers and their most trusted advertising resources. Products that need to be installed are only as good as the installation. Delayed or unprofessional installations will cost appliance retailers revenue from lost sales opportunities, returns or tarnished reputations. Retailers who recommend trusted contractors who are licensed, insured and have a good reputation incur very little to no liability.
The link provided below is the general opinion of a legal counsel. By referring to a customer who has or is thinking of purchasing an appliance, that will need a gas line or hookup is showing goodwill and only indicates a sincere suggestion for a safe and proper installation. Review the link and share it with those who will be working with your most precious business asset…Your customer. To download the letter, please right click and select “Save”.